Policies

Reservations

  • Reservations Must be made at least 24-hours in advance. Driver will call or text to confirm or decline rides, unless requested otherwise in “Additional Details”. Payment information will be required upfront.

  • If you need to make multiple stops, please include them in the “Additional Details” section of the form.

Cancellations

  • Cancellation notices must be given no later than 24 hours prior to service. Cancellations must be sent via email or text, and confirmed by Suncrest Express Transportation.

  • Cancellations not received before 24-hour notice will be charged the full amount to the credit card on file.

Infant Car Seats and Child Booster Seats

  • Child Booster Seat available with advance notice (40 - 110 lbs). Infant car seats are not currently available at this time.