Terms & Conditions

HIRED TRANSPORTATION SERVICE AGREEMENT

1. A HIRED TRANSPORTATION REQUEST MAY BE EITHER A “STANDAND

REQUEST” OR A “RESERVED REQUEST.” A RESERVED REQUEST IS

MADE BY CLIENT AT LEAST 24 HOURS PRIOR TO PICK-UP AND

ACCEPTED BY SUNCREST EXPRESS TRANSPORTATION LLC

(“SUNCREST”). A STANDARD REQUEST IS ALL OTHER REQUESTS.

2. A STANDARD REQUEST IS EFFECTIVE UPON ACCEPTANCE BY

SUNCREST.

3. CLIENT MUST SCHEDULE A RESERVED REQUEST AT LEAST 24

HOURS PRIOR TO THE PICK-UP TIME, AND IT IS EFFECTIVE UPON

ACCEPTANCE BY SUNCREST.

4. IF CLIENT REQUIRES ANY CORRECTIONS TO A RESERVED REQUEST,

CLIENT MUST NOTIFY AT LEAST 24 HOURS BEFORE THE SCHEDULED

PICK-UP TIME OF THE RESERVATION. SUCH CORRECTIONS SHALL BE

EFFECTIVE UPON ACCEPTANCE BY SUNCREST.

5. CLIENT MAY CANCEL A RESERVED REQUEST BY NOTIFYING

SUNCREST AT LEAST 24 HOURS PRIOR TO THE SCHEDULED PICK-UP

TIME. IN SUCH EVENT, CLIENT SHALL PAY A $20.00 CANCELATION FEE.

IF CLIENT CANCELS LESS THAN 24 HOURS PRIOR TO THE SCHEDULED

PICK-UP TIME, CLIENT SHALL PAY THE ENTIRE FARE.

6. IN ALL EVENTS CLIENT IS RESPONSIBLE TO BE READY AT

DESIGNATED PICK-UP LOCATION PRIOR TO SCHEDULED PICK-UP TIME.

A NO SHOW OR MISSED CAR SERVICE MAY BE APPLIED AFTER THE

GRACE PERIOD OF 5 MINUTES HAS PASSED AND CLIENT WILL BE

BILLED IN FULL. WAIT TIMES MAY BE AVAILABLE, IF NEEDED, AND WILL

BE CHARGED $1.00 PER MINUTE.

7. CLIENT SHALL PAY THE FARE AT COMMENCEMENT OF THE RIDE BY

CREDIT OR DEBIT CARD, VENMO OR CASH. CHECKS SHALL NOT BE

ACCEPTABLE. ALL PAYMENTS ARE NON REFUNDABLE.

8. SUNCREST IS NOT LIABLE IN THE EVENT OF MECHANICAL

BREAKDOWN WHILE ON CHARTER.

9. ALCOHOL CONSUMPTION, SMOKING, VAPING, OR CONSUMPTION OF

ILLEGAL SUBSTANCES IS PROHIBITED IN VEHICLE.

10. CLIENT ASSUMES FULL FINANCIAL LIABILITY FOR ANY DAMAGE TO

THE VEHICLE CAUSED DURING THE DURATION OF RENTAL BY THEM

OR ANY MEMBERS OF THEIR PARTY.

11. DAMAGE FEES: CLIENT SHALL PAY SUNCREST ALL DAMAGES

RELATED TO VOMITING, SMOKING, BREAKAGE OF WINDOWS,

HANDLES, ELECTRONIC COMPONENTS OR OTHER PARTS OF THE

VEHICLE. SUCH DAMAGES SHALL INCLUDE, BUT ARE NOT LIMITED TO,

CLEANING COSTS, LOSS OF USE OF SUNCREST’S VEHICLE DURING

CLEANING, AND ALL OTHER REPLACEMENT COSTS. SUCH DAMAGES

SHALL BE A MINIMUM OF $500.

12. CLIENT SHALL PAY SUNCREST FOR EACH MINUTE BEYOND THE

PREARRANGED TIME STATED ON THE TRIP SHEET, $______ PER

MINUTE.

13. SUNCREST IS NOT FINANCIALLY LIABLE FOR CLIENT’S MISSED

ENGAGEMENTS.

14. SUNCREST IS NOT RESPONSIBLE FOR DELAYS OR RUN

CANCELLATIONS DUE TO DRIVING CONDITIONS (I.E. HEAVY

SNOW/RAIN, ACCIDENTS, TRAFFIC, ETC.).

15. SUNCREST IS NOT RESPONSIBLE FOR ITEMS LEFT IN THE VEHICLE.

16. SUNCREST’S VEHICLES CANNOT BE LOADED BEYOND SEATING

CAPACITY.

17. SUNCREST’S DRIVER HAS THE RIGHT TO TERMINATE

TRANSPORTATION SERVICE WITHOUT REFUND IF THERE IS BLATANT

INDISCRETION ON THE PART OF THE CLIENT(S).

18. CLIENT SHALL PAY SUNCREST THE FULL FARE PRICE IF CLIENT IS A

NO SHOW OR A MISSED CAR SERVICE.

19. IN THE RARE CIRCUMSTANCE THAT SUNCREST MUST CANCEL A

RESERVATION IN ADVANCE OF PICK-UP FOR ANY REASON, THEN

SUNCREST SHALL ISSUE CLIENT A FULL REFUND OF ANY MONEY PAID

TO SUNCREST.

20. BY MAKING A PAYMENT TO SUNCREST, CLIENT AGREES TO BE

BOUND BY THE ABOVE TERMS AND CONDITIONS AND WAIVES ALL

REQUIREMENTS FOR ANY SIGNATURES. BY SUNCREST’S

ACCEPTANCE AND RECEIPT OF ANY PAYMENT FROM CLIENT,

SUNCREST AGREES TO BE BOUND BY THE ABOVE TERMS AND

CONDITIONS AND WAIVES ALL REQUIREMENTS FOR ANY SIGNATURES.